A number of cases have been reported where the users face a lot of errors while linking or accessing their financial institution data from QuickBooks. A lot of variation with these errors exists. A user while creating a bank account in QuickBooks Desktop may encounter QuickBooks OLSU 1024 error. Talking in the general sense the OLSU errors are linked to Online Banking issues. In general, OLSU 1024 error code appears when because of the below-mentioned reasons QB Desktop is unable to create the bank account. Follow us through this article to know about the reasons behind the error and how to get rid of it in the easiest way possible.
A description of QuickBooks error code OLSU-1024
Creating or linking a bank account in QuickBooks Desktop needs access to the FiDir.txt file that holds the details about your monetary institution. QB update error OLSU 1024 pops when the FiDir.txt File is either missing or outdated. The message that is displayed with the appearance of the error is “An error occurred while updating the branding files! Please restart the Online Banking Setup Wizard to start the update process likewise.” Another cause for the error might be corrupted or not the most delinquent version of QuickBooks.
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Fix the QuickBooks Desktop Error OLSU 1024 with these steps
Method 1: Correct the Financial Institution Directory from within the QuickBooks
- Open QuickBooks and select the Banking option.
- Click on Bank Feeds Center under Bank Feeds.
- Click the drop-down menu and select Sync all for this bank option.
- You can also click the refresh icon from the top of the QuickBooks Desktop.
Method 2: Download the most Recent Financial Institution Directory
- From the File Manager, open the QuickBooks file folder located at C:\ ProgramData\ Intuit\ QuickBooks 20XX\ Components\ OLB\ branding\ files.
- Rename the FiDir.txt file by right-clicking on it.
- Just add. Old suffix at the end and save it.
- Visit the links below so as to download the latest Financial Institution Directory.
- Select all the text with Ctrl + A and copy with Ctrl + C.
- Open the Text document on the Desktop and paste the copied text there.
- Save the file and right-click to rename it.
- Type fidir in the name text.
- Copy the file and paste it into the QuickBooks files folder.
- Now try to set up the account once again and still if you are getting the OLSU 1024 Error then contact customer support at 1.855.738.2784
Our quick guide to resolving QuickBooks OLSU-1024 is aimed to get the issue resolved for you. But there are minor chances that the QuickBooks Desktop Error OLSU 1024 might still appear. In such a case it is recommended to contact the QuickBooks technical support team at 1.855.738.2784
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