A Salesforce interview can be an easy nut to crack, depending on how prepared you are for it. With good preparation and the right materials, you can gain the knowledge needed for it. This interview is important for testing the applicant’s knowledge of the company. However, preparing for it can be pretty challenging when you do not know what questions may be asked. With the questions in this article, you can prepare yourself adequately for Salesforce’s preliminary interview.
- What is Salesforce?
Ans: It is the most used Customer Relationship Management (CRM) tool that is accessible as a Software as a Service (SaaS) package for subscribers. This Salesforce admin tutorial explains clearly about SF admin.
- What is the importance of Salesforce?
Ans: Salesforce helps different teams work together from anywhere. Also, businesses can use it to connect with their customers, find prospects, and close more deals. Thirdly, it can be used for integrating with other apps, e.g., ZoomInfo, Ebsta, Dataloader, Formstack, etc.
- What are the main features of Salesforce and its functions?
Ans: – AppExchange: for extending Salesforce into a variety of prebuilt and customizable apps and components
– Sales data: for tracking where leads come from and what influenced leads and customers to buy.
– Quote management: for synchronizing multiple quotes associated with an opportunity.
– Contact management: for storing critical customer data like names, contacts, and communication history.
- What is the function of a custom object in Salesforce?
Ans: Custom objects are database tables for storing related data. It can be used to define custom objects, analyze custom object data, relate an object to other records, and share apps, tabs, objects, and other related components. In order to become expertise in Salesforce this online course may helps you thoroughly.
- What is Salesforce lightning?
Ans: Salesforce lightning helps simplify the app development process, especially for businesses without programming experience. By using it, businesses can create applications that solve their business issues and further enhance their customer relationships. Salesforce lightning is the trending Salesforce interview topic today!
- What can cause data loss in Salesforce?
Ans: Changing data and date-time can cause data loss. Also, changing your data set from the text area to email, phone, text, URL, or phone can cause data loss. You can also lose data by changing the multi-select picklist. Additionally, migrating from a number, percentage, or currency to another data type can cause data loss.
- What is the difference between Self-Relationship and Object Relationship in Salesforce?
Ans: Self-relationship helps to show the lookup relationship to the same object by creating a tree diagram. Whereas object relationship helps show the two-wat association link of custom object records with standard object records.
- What is the difference between Static and Dynamic Dashboards in Salesforce?
Ans: Static dashboard is the default page that is seen by everyone in the organization. But the dynamic dashboard is customized for specific users to show underlying data.
- What is the difference between trigger and workflow in Salesforce?
Ans: This is the most asked Salesforce interview questions which needs to be answered properly. Trigger is the code you execute before or after a record has been inserted or updated. While the workflow is an automation tool for internal procedures and processes without coding.
- What is a wrapper class in Salesforce?
Ans: Wrapper class is a customizable data type for displaying data from multiple objects or data types into a unit on a Visualforce table. It is also referred to as a container class.
Conclusion
These 10 questions are good starting points to prepare for your Salesforce interview. If you study further around these topics, you will be able to make a very good first impression on your recruiter.
