While the world is slowly recovering from the COVID-19 epidemic, business owners have begun to look at ways to recoup the loss they suffered from the global pandemic.
For supermarkets, business owners are now more aware and switch to a technology system that helps them cope with any challenging situations.
We all know that there is an array of items at a supermarket or a grocery store. People’s lives depend on these stores since they need to buy necessities such as groceries, personal Health, toiletries, fresh fruits, and vegetables, for example.
“Traditional retailing of groceries is being challenged in a way that is unprecedented because of the COVID-19 crisis. Accelerating the adoption of digital transformation to address immediate and medium-term challenges is the vitality to survive, long-term growth and profit.”
Therefore, it is imperative to develop an online solution that allows retailers/grocers to ensure that their employees and customers are safe and ensure social separation in a store. The government agencies are also required to encourage Digital Payments like UPI and wallets. Another problem is that customers are afraid to shop, yet retailers must reach out to consumers directly at their doorsteps.
SWIL team is aware of these issues and is working on solutions to help retailers beat this enormous time and difficulty. As a solution, you can integrate your grocery business with the SWIL ERP supermarket inventory and billing system. Let’s get more information about it.
Work AT ANYWHERE, AT ANY TIME AND FROM ANY DEVICE
The old method of conducting business, where you had to work from home personally handling procedures, is no anymore an alternative.
Today, everyone is focusing on making their business more efficient using reliable SaaS-based software models. With cloud-based software at your store, you can access your data even when you’re not in the physical store.
It doesn’t require infrastructure installation, and you can upgrade or downgrade your application at any time. The SWIL cloud-based ERP software for a supermarket can give you an edge over your competition in the marketplace. Integrated recovery and backup tools can ensure that your data remains secure on cloud storage.
Cloud-based software gives retailers the freedom to access the software while at home. Use the time to plan to buy and improve the sales of old stock or slow-moving stock by implementing promotions and schemes made to sell even obsolete stock.
It allows retailers to implement pre-planned strategies to have an opportunity to focus on selling more and to motivate and control employees even when all the retailers are in the shop.
REACH CONSUMERS AT THEIR DOORSTEP AND ENCOURAGE THEM TO USE MOBILE APP/ECOMMERCE
It is recommended that people maintain an aversion to social interaction due to coronavirus infections, and they tend to shop online more.
Therefore, if your customers can’t visit your food stores, why not bring your shop to them?
Your program must integrate with an online order app to allow customers to purchase essential products or services using tablets, mobile phones, and more at the convenience of their homes.
With the SWIL solution, you can also integrate with B2B/B2C apps that make it possible to advertise social distancing while running your online business efficiently.
Furthermore, the app for home delivery can help you facilitate the delivery of goods to the doorsteps of your clients. The popularity of Home Deliveries is growing, and the problems are even more difficult for delivery guys.
Delivery guys have to contend with the challenge of ensuring delivery quality and getting recognized for their delivery as customers are afraid to use digital signatures on the Home delivery app.
GO CASHLESS AND PROMOTE DIGITAL PAYMENT -UPI /WALLETS
It is advised to avoid being in contact with currency notes. Therefore, including an online payment system in POS software can bring value to your business. The software you choose should provide multiple payment modes that allow you to accept payment through different channels, such as UPI, Bharat QR, Google Pay, and Touchless EDC for the use of Credit Cards and other types. It can also reduce the chance of getting viruses, keeping you and your customers safe.
Also, the Indian Govt. has instructed all retailers to utilize their Bharat QR code to accept digital payment via UPI applications. This will allow your customers to pay their bills using the QR code, encouraging the use of touchless transactions.
ENABLING SALESMAN WITH MOBILE POS TO ENCOURAGE SOCIAL DISTANCING AND SAFETY
It is crucial to keep a distance between social and ensure that all customers and Salespersons are in good health and safety. There are long lines for billing, which can be difficult for retailers to meet social distancing rules set by the local govt. Retailers, too, must keep track of their footfall and how they’re implementing the norms of the government.
Our Salesman should be equipped using a Mobile App on their android smartphone and then divert the queen. They will then cleverly collect the clients. The billing cycle of their customers is rapid. Instruct consumers not to take physical copies of their bill but instead receive the digital version in SMS or email, with a bit hyperlink.
Record the social distancing and security measures retailers implement in collecting information from their customers. Additionally, any feedback from dangers to public devices, thus collecting feedback using the digital mode of mobile users is a good idea, as it helps to improve security measures.
Pan Indian grocers adopt new technologies and consider improving public health and safety. While doing so, be sure to be vigilant about sales figures, deadstock, future supply, and vendors.
The industry is constantly facing the same challenges for us and our manufacturers and vendors, so it is crucial to ensure the timely delivery of your purchase to dealers/ vendors and distributors.
It’s essential to make sure that your order is placed on time using the proper estimation of lead time and demand calculated, monitoring stocks in stock and sales trends and shortages at the supplier’s end due to the escalating demand. SWIL supermarket billing system can be the best solution for this.
Conclusion
As a technology-focused and seasoned tech company with more than 27 years and working experience with pop and mom, small-scale retailers, and national players in the grocery segment, SWIL is here to assist our retailers in tackling this new task.
Let’s take its demo facility and a free trial of 45 days; you can pre-check the usability criteria matched with SWIL grocery solution platforms such as RetailGraph, SWIL Mart, and SWIL ERP.
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