Is there anything better than a delicious meal that fills both the heart and stomach perfectly? The digital era has forced people to reduce their cooking in the kitchen and order more dishes from online food delivery platforms. Swiggy is undoubtedly the leading food ordering and delivery app in the Indian market. It emerged in August 2014 and has tied up with more than 100,000 large and small restaurants.
Swiggy pocketed a whopping Rs 2776 crore in revenue in 2020. Its income grew by an impressive 115% when compared to 2019. It is powered by the functioning of more than 200,000 delivery executives (gig workers). Currently, Swiggy operates across 500 cities in India. It raised a humongous $800 million (Rs 5863 crore) in funds from a group of venture capitalists in April 2021.
What is the Swiggy food delivery app planning for the future?
It will instantly deliver dishes and medicines via drones – to customers. Swiggy has teamed up with ANRA Technologies for the ambitious project.
It got clearance from the Directorate General of Civil Aviation (DGCA), Ministry of Civil Aviation and the Ministry of Defence (MoD) for kickstarting Beyond Visual Line of Sight (BVLOS) operations. Eventually, this will help the Swiggy platform to become the number one choice for hyperlocal deliveries.
Swiggy has staked claim as a socially responsible startup – after offering a Covid-19 care package for all its employees. Swiggy Suraksha comprises access to doctors, financial support, free vaccines, hospitalization expenses, and round-the-clock emergency assistance for those affected by the contagious virus.
Further, food delivery executives who test positive for Covid-19 will receive Rs 14000 as income compensation for two weeks. The gig workers and their families who test positive will get a comprehensive hospitalization coverage of Rs 1.5 lakh. Moreover, Rs 5 lakh will be offered as life insurance in case delivery personnel of Swiggy dies due to Covid-19.
How will Softbank help Swiggy to beat its competitors in India?
Softbank is a popular Japanese multinational company that invests in a variety of startups across many industries. It is planning to infuse funds of $450 million for Swiggy.
The Softbank Vision Fund II will empower Swiggy to take on Zomato, its biggest rival in India. The Zomato food delivery app is also planning to launch a $1.1 billion Initial Public Offering (IPO) this year. It will use the fresh funds to add more delivery executives, expand its customer base, and strengthen its infrastructure.
Swiggy will utilize the additional investment of $450 million to become a startup worth a whopping $5.5 billion. Further, Softbank is planning to invest up to $1.25 billion in the Swiggy on-demand food delivery platform
across a few years.
The deal will be successfully executed after approval from the Competition Commission of India (CCI). Above all, this will boost revenue for the Swiggy app as it also offers grocery delivery services to customers through Instamart.
Entrepreneurs aiming to rule the booming food delivery industry can get a customized Swiggy clone app made by a top-notch app development company. Skilled developers will create state-of-the-art Android and iOS apps for customers, delivery personnel, and restaurants.
Users can order their desired dishes via a modern web panel. A sturdy admin dashboard keeps a real-time watch over the daily business operations.
What are the key features of an online food ordering script like Swiggy?
Live order tracking –
Customers can track the movement of the food delivery executives via GPS. It shares real-time alerts like food being prepared in the eatery, meal picked up, and delivered at the required destination. Users will know the Estimated Time of Arrival (ETA) of the delivery personnel.
Flexible purchasing options –
Foodies can either order cuisines as a group or individually from the Swiggy clone. There is no minimum order value. They can purchase food from numerous restaurants simultaneously. Hence, this special feature maximizes comfort and convenience for customers.
Acceptance of several payment methods –
Food buffs can pay for their ordered dishes through different methods on the Swiggy like on-demand delivery app. Users process transactions via Amazon Pay, cash, credit cards, debit cards, Freecharge, Google Pay, MobiKwik, net banking, Paytm, and PhonePe.
Instamart –
The Swiggy like online food ordering script offers instant door delivery of essentials and groceries to customers in just 30 to 45 minutes. Instamart ensures the quick delivery of beverages, fruits, ice cream, meat, snacks, and vegetables.
Delivery personnel will pick up the important products from nearby convenience stores and drop them off at the shoppers’ homes. Shoppers can utilize the Instamart option for small orders daily. Besides that, regular users will get attractive coupons and vouchers.
Provision of 24×7 technical support –
Customers can swiftly resolve their complaints and grievances by contacting the dedicated Help Centre. Round-the-clock technical assistance is offered through email, live chat, and phone.
Corporate Plan –
Employees of companies can enjoy a hearty meal with their colleagues by ordering food from the Corporate Plan of the Swiggy clone app. Business enterprises can also buy dishes for their clients and customers. It is a perfect alternative to home-cooked meals.
The Corporate Plan is ideal for employee recognition and rewards, events, sponsored meals, and virtual parties. It offers benefits like access to Swiggy Money (a digital wallet) for top-ups and vouchers, customization of dishes, and huge discounts for bulk orders.
Super Subscription –
It is an attractive monthly subscription plan. There are three types called Binge, Bit, and Bite. Foodies get benefits such as unlimited free deliveries, removal of surge fees during peak ordering times, and special offers like “Buy One Get One”.
A Rating and Review System –
Customers can rate the professionalism of the delivery executives and the quality of food on a scale of 1 to 5 in the integrated feedback system. Entrepreneurs can take corrective action in cases of misbehaviour and negligence.
What is the budget for Swiggy like on-demand food delivery app development?
Various factors influence the total expenditure for creating the Swiggy clone. It relies on the hourly charges demanded by the front-end and back-end developers, the level of customization needed by entrepreneurs, multi-platform compatibility, the time devoted, and the type of basic and premium features.
An app development company will also impose extra charges for services like conducting promotional campaigns, industry research, maintenance, software upgrades, technical support, and third-party API integration.
Wrapping Up
Swiggy will aim to expand its business operations to more cities and towns in India. Apart from its food delivery operations, it has played smart so far by earning more revenue from advertisements, Instamart grocery delivery services, and Swiggy Access cloud kitchens.
Hence, progressive entrepreneurs can topple their rivals in the exciting Indian online food ordering and delivery industry. They will witness a surge in market share, profits, and revenue by getting a scintillating Swiggy clone app from a prolific app development company.
