Athena EMR software is a cloud-based medical and financial solution for healthcare practices and corporations. Also, It combines software program offerings to alleviate administrative burdens and improve medical efficiencies. Streamlined doctor workflows promote patient-centric care. It incorporates engagement equipment, together with telehealth offerings, patient portals, and online scheduling to enhance patient pride. Athena EMR reviews are always helpful in exploring the in depth functionality of it.
Athena EMR Benefits and Insights
- Adaptability: Cloud-based deployment allows real-time updates to keep physicians compliant with industry and regulatory adjustments. Provide faraway care in an increasingly digital global use of telehealth functionality.
- Mobile Accessibility: Access schedules, manage inboxes, send prescriptions, and use from anywhere an iOS cellular app.
- Increase Operational Efficiency: Access clinical statistics from a couple of sources instantly, saving time and offering the most correct remedy.
- RCM: Leverage RCM offerings to reduce time spent on administrative obligations, along with acquiring prior authorizations, rectifying claim errors, and managing denials.
- Focus on Patients: Improve clinician and workforce morale as it allows time for patient-centric care by means of automating responsibilities.
- Interoperability: Securely alternate medical facts throughout healthcare groups. Therefore, Directly connect with labs, imaging facilities, pharmacies, public health registries, and greater to discover patient facts and incorporate them in workflows using Commonwell and Carequality integration.
- Patient Engagement: Communicate with patients to supply marketing campaign statistics and notifications. Patients can exchange messages with physicians, view lab results, request prescription refills, and extra usage of cell gadgets. Also, Patients can receive automated reminders and notifications regarding appointments, billing, and comply with follow-up care.
- Online Scheduling: Allow patients to schedule appointments online. Configure functionality to meet practice wishes, drive patient care, and restrict guide scheduling obligations for the front desk staff.
- Healthcare Regulations: Automatically reveal modifications to federal exceptional applications so enterprise owners don’t need to. Stay one step in advance of converting healthcare guidelines like MACRA and MIPS.
- Return on Investment: Increase health corporations’ revenue ultimately. Receive financial authorities’ incentives simply by means of enforcing solutions designed to demonstrate meaningful use for qualified facilities.
- Fewer No-Shows: Reduce no-shows and grow day by day through supplying patients with tools to control appointments and check-in online before visits.
- Billing/Claims Management: Improves better first-pass resolution quotes through scrubbing coverage claims to come across errors before submission.
Industry Expertise
Serves medical experts throughout the U.S. For over twenty years. Suitable for healthcare agencies of any length and uniqueness.
Reviews
Average customer evaluations & person sentiment for athenahealth EMR: 731 evaluations 76% of customers could propose this product to others. Therefore, athenahealth has a ‘GOOD’ User Satisfaction Rating, synopsis of User Ratings and Reviews.
Pros
- Users who struggled with implementation received good enough aid, and all users have got entry to powerful aid always, as noted through almost 90% of opinions.
- Athena provides medical practices with all the capabilities that they want, as mentioned with the aid of slightly extra than 75% of opinions.
- The user interface is intuitive and smooth to apply, as referred to by using 75% of evaluations.
- Of the customers who discussed the solution’s accessibility, 60% noted that they had not faced any major system downtime and felt that they were continually able to get access to functionalities when they wanted to.
Cons
While the claims scrubbing function changed into praised by users, nearly 70% of reviewers felt that this option which stated that the language used for claims is tough to interpret, clearing claims may be challenging and customers felt that they did not receive the best assistance when they reached out for help about this option.
Users can make pointers to the approximate modifications they’d want to see inside the gadget on a community discussion board, however, nearly 70% of reviewers who point out this capability felt that the pointers of larger corporations had been unfairly prioritized over the pointers of everybody else.
Key Features
- Connected Health Network: Physicians can provide better care by way of leveraging statistics and insights from over one hundred sixty thousand companies and a hundred million patients. Let users trade records with over 1 / 4 of 1,000,000 points of care, together with professionals, pressing care facilities, labs, pharmacies, and extra.
- Patient Engagement: Optimize the variety of patients visible each day with appointment scheduling. Limit the range of no-shows at the same time as improving patient pleasure with automatic reminders and online patient check-in.
- Patient Portal: Let patient view medical histories, signal documents, make payments, manipulate appointments, and more with the use of mobile devices. Therefore, Physicians can communicate with patients through messaging, notes, or maybe video calls.
- Authorization Management: Outsource learning necessities and speak to payers for clinical authorizations. View authorization statuses without delay from in-app clinical workflows.
- Care Coordination: Access and share statistics, track orders, ship outcomes, and extra. Keep sensitive records secure and proportion information in real-time.
- Reporting: Access detailed, real-time reports primarily based on different clinics’ activity to help establish benchmarks, recognize styles, and issue greater accurate remedy and prognosis.
- Population Health: Physicians can live connected to essential patient populace facts with population health tools. Also, Utilize computerized outreach services and primarily network-based expertise from in-house evaluation specialists.
- Interoperability: Connect to greater than 26,000 health plans, 12,000 lab and imaging endpoints, 95% of US pharmacies, and 1,200 outside sites. let’s Integrate with Commonwell and Care quality, to benefit from admission to Epic and Cerner sites, in conjunction with numerous local, state, and country wide Health Information Exchanges.
- Marketplace: Extend abilities with access to apps in a devoted marketplace with a developer guide.
Limitations
- Patient messaging insects. Patient inbox inaccessible without unread notifications. Also, Auto-generated message notifications without new messages.
- In-house claims management is required on top of services.
- Indirect and evasive help.
- Patient messaging insects. Patient inbox inaccessible without unread notifications. Therefore, Auto-generated message notifications without new messages.
- In-house claims management is required on top of services.
- Indirect and evasive help.
- Patient messaging insects. Patient inbox inaccessible without unread notifications. Auto-generated message notifications without new messages.
- In-house claims management is required on top of services.
- Indirect and evasive help.
AdvancedMD EMR Support
The seller gives devoted client fulfilment managers similarly to value-based care and great software help at no additional cost. Therefore, Support is available 24/7.
